Staff & Faculty Resource & Referral Guide

The Resource & Referral Guide is a quick reference tool designed to help faculty and staff answer questions and connect students with in-person and online resources, contacts, offices, departments and programs. This guide was developed collaboratively between administrators, faculty and staff across the college. It is a “living webpage,” and subject to change as staff and faculty include additional questions, information and policies and procedures change over time. Deans are resources for you to verify information and procedures, and can answer many of the questions not covered here. 

Input and recommendations are welcome to make this guide more helpful to all faculty and staff. Please note during the initial role out of this guide, the audience is intended to be faculty and staff and not necessarily students. To offer input, or suggest an edit, please email College Council leadership at southcollegecouncil@seattlecolleges.edu


Financial Aid/Funding

A good place to start is the Paying For College Overview webpage

A variety of funding resources exist on campus to provide students with tuition assistance:

Have students who need applying for assistance?

The United Way Benefits Hub located in the WorkSource Career Center can assist students with money management.

Limited funding for textbooks may be available for students eligible for Workforce Education grants. Emergency Funds may also provide financial assistance for one time financial emergencies on a case-by-case basis.

Check with the Center for Equity, Inclusion, and Diversity (CEID) to learn more about the textbook lending program. 

WorkSource and Workforce Education have funding for students enrolled in Prof Tech programs who meet Workforce eligibility requirements. Emergency Funds may also be used on a case-by-case basis. 

Emergency Funds are available for all students. An application is currently linked on website. For support in filling out the application and for other questions, please contact the United Way Benefits Hub or email southemergencyfunds@seattlecolleges.edu to schedule a phone or in-person appointment. 

Waivers are given on a case-by-case basis and often begin with faculty. 

Talk to the Workforce Education office about Worker Retraining or other possible funding sources.  

Personal/Wellness/Community Resources

The Community Resource Navigator in Workforce is available to help any student or community member in obtaining needed community services.

United Way's Benefits Hub coaches can also provide assistance for students and community members to access resources and funding sources. 

The Community Resource Navigator in Workforce, United Way's Benefits Hub, and WorkSource partners can provide individualized assistance in housing support referrals and funding sources. 

Students can purchase Orca cards in the Cashier's Office. United Way's Benefit Hub can assist students in applying for discount Orca cards. Emergency funds can be used for transportation costs. Workforce Education specialists may be able to help students with transportation costs if receiving funding from Workforce.

Parking & Transportation Information: southseattle.edu/parking-transportation

Student & Visitor Parking: southseattle.edu/parking-transportation/parking-campus

The Food Pantry located on campus is a great place for students to access for a quick snack and non-perishable foods. Benefits Hub also has snack packs. Both the Workforce Community Resource Navigator and United Way’s Benefits Hub can assist students and community members in applying for basic food assistance.

The Food Pantry is an option for students, offering non-perishable food items. Benefits Hub offer snack packs. The cafeteria offers many lost cost items, including hot prepared foods. Microwaves are located in the cafeteria and Student Life's Student Lounge (located in JMB 135). 

The Community Resource Navigator in Workforce is available to help any student or community member in obtaining needed community services. United Way's Benefits Hub coaches can also provide assistance for students and community members to access resources and funding sources.

The Childcare Center on campus, scholarship funding may be available. Emergency Funds can also be used for child care. Basic food benefits access can also help with funding costs of daycare, connect with the Community Resource Navigator in Workforce

Neighborcare Health clinics are located throughout the region. St. Anne Hospital (formerly Highline Medical Center) in Burien has low income payment options for urgent care.

The Sea Mar Community Health Center in Georgetown provides sliding-scale based dental care. 

The lactation area is located in the Jerry Brockey Student Center. Connect with Student Life or the Center for Equity, Inclusion, and Diversity

Cascade Hall (CAH) room 125 is the official prayer space on campus. For more information contact Student Life

WorkSource's Embedded Career Specialists are a great option for those seeking employment.

Employment opportunities are also located on the webpage here: southseattle.edu/campus-information/employment-resources

Through personal counseling or workshops, counselors are available to help students learn time-management skills.

The Study Skills program offered through the Tutoring Center offers free training in skills students can use in order to learn well and get good grades. Interested students must fill out a request form and make appointments at the Tutoring Center (RSB 12). 

There is also a Productivity and Time Management Certificate offered through Continuing Education.

Counselors are available to help students develop confidence, goal-setting and personal responsibility either through 1:1 counseling or classroom based workshops.

Counselors can provide referrals, see the Information Desk to make an appointment. The Information Desk also maintains brochures and a list of local resources for students in crisis.

Student Life currently provides wellness and fitness activities in the Fitness Center. The center has a variety of cardio and strength equipment for student and staff use. A new facility is being funded by a student referendum that will enhance the existing options upon completion. Campus Recreation offers a variety of leisure activities and the intramural program that supports competition in light of the absence of a college athletics program.

Students should contact a member of the Undocumented Student Support Team, UndocTeam.South@seattlecolleges.edu

Undocumented Student Information: southseattle.edu/undocumented-students 

Student Veteran Center in Rainier Hall, room 120.

Veterans benefits questions should be directed to Veterans Affairs & Benefits.

Institutional/Navigating the College

Use the Degree Audit system which is located in MySouth under "Track your progress." Then they must fill out this form: southseattle.edu/pdf-library/documents/graduation/application.pdf. More Information: https://southseattle.edu/registration/my-south

Students should also meet with an Advisor or Completion Coach for assistance.

Graduation Information: southseattle.edu/graduation

South Graduation Information: southseattle.edu/graduation

District Graduation Information: seattlecolleges.edu/commencement 

Information sessions/events are usually held every Spring Quarter. The Bookstore usually handles the sales of caps and gowns. Students can also meet with a Completion Coach

Students should contact the Student Advocate/Dean of Student Life located in JMB 122 to discuss conflict remediation, and if necessary, initiate a complaint against a faculty or staff member at South.

Complaints Overview: southseattle.edu/student-resources/complaints-overview 

Complaints against other students that are not violations of the Student Code of Conduct can be reported to the Student Advocate located in JMB 122. Violations of the Code of Conduct must be reported to the Vice President of Student Services or Campus Security

Student Conduct, Issues & Reporting FAQ: southseattle.edu/student-resources/student-conduct-issues-reporting

Contact Campus Security at 206.934.5157 or 206.934.0911.

The Security office is located in RSB 50. 

Incidents of bias (Title VII) must be reported to the campus Human Resources Director. The BIRST Team, under advisement of the AVP EDI, is another area to report bias incidents. 

BIRST (Bias Incident Response Support Team): southseattle.edu/student-resources/birst

Contact the Vice President of Student Services in the RSB Student Services Lobby (go to the Information Desk) or call 206.934.6788.

Student Conduct, Issues & Reporting FAQ: southseattle.edu/student-resources/student-conduct-issues-reporting

There are no specific policies related to pregnancy and birth, but students who can't complete courses due to medical considerations, with a doctor's note as verification, can get a full refund and the course removed from showing on a transcript if a petition for exception to policy is approved.

This would be a medical reason for petitioning and the petition packet is found here: southseattle.edu/registration/petitions

Per District Policy 336, students are entitled to take absences from classes up to two days per academic year for reasons of faith or conscience or an organized activity conducted under the auspices of a religious denomination, church or religious organization.

See RCW 288.10.039: seattlecolleges.edu/about/policies-and-procedures?policyID=pol366

Students need to fill out an exception to policy (see question three): southseattle.edu/pdf-library/documents/registration/Exception_Student_Packet.pdf

See the Letters of Recommendation webpage: southseattle.edu/transfer-resources/letters-recommendation 

Students fill out an application for admission or complete the front and back of the Seattle Colleges enrollment form. The information included on this form inform the college how to code the student for tuition pay coding. If the way the student responds on this form does not allow immediate determination for payment processes, an unknown residency status will be entered, which requires a higher tuition pay rate.  

The Assistant Registrar will reach out to the student to request clarification of whatever information is not clear. Students wanting to be helped and supported in determining their residency should reach out to Registration to make an appointment to discuss their specific situation and details as every residency determination is unique.  

For more information about residency determination see: southseattle.edu/tuition-and-fees/residency-status-tuition

Tuition: southseattle.edu/tuition-and-fees/tuition-due-dates 

There is an initial due date well before the start of the term. As long as students have paid or are set up for aid or signed up for a payment plan, they will not be dropped for non-payment. Once the initial payment deadline has passed, students must pay within 7 business days of the first registration date or by the first day of the quarter, whichever one comes first.

South works with FACTS Management Company for payment plan purposes. Students can learn about the payment plan and how much is required to put down each term by viewing the information here: southseattle.edu/tuition-and-fees/automatic-payment-plan

Work Study Information & Open Positions: southseattle.edu/financial-aid/work-study

Students should be referred to the Center for International Education where they will have to review and complete the "on-campus job offer form" for International Students with the help of CIE staff.

Students should contact Disability Services as early as possible, ideally during enrollment.

However, students can be referred to the Disability Services office at any time by staff or faculty. To receive disability services, students have to complete an intake appointment in the Disability Services office and provide documentation of disability. Individualized academic adjustments will then be determined. Please note, some services may require six weeks or more to arrange. Contact Disability Services as early as possible in your educational planning to avoid delays in service.  

Students may drop classes throughout certain periods of the quarter. Instructor signature is not required. Refer to the Academic Calendar to determine if you are eligible for a refund, and if the class will post to your transcript with a “W” grade. Although instructors may drop students for nonattendance, it is the student’s responsibility to ensure their class schedule is accurate. Classes may be dropped online through the Student Portal (MySouth) or in person at the Registration Office. Impact of dropping a class depends on when in the quarter the drop takes place. Impacts can result in partial refunds, no refund, SAP Warning and SAP suspension.  

The WorkSource Career Center can help with career coaching, resumé and cover letter building, job searching, internships, interviewing prep, industry information and employer connections. 

Counselors help students assess their interests, skills, values and personality preferences to determine a career that may be of interest. 

Advisors can help integrate career goals into the educational planning process. 

Academic

International Students: Advisors in the Center for International Education (CIE).

Georgetown/Apprenticeship: Students should contact the apprenticeship coordinator associated with their program.

Academic/Prof Tech/Basic & Transitional Studies/all other students: Advising Center in RSB 11. Students can book an appointment online through their Starfish account.

Advising Center, RSB 11
Phone: 206.934.5387
Email: AdvisorSouth@seattlecolleges.edu

Transfer Center in TRIO (open to all transfer students; they do not need to be TRIO eligible). Individual advisors in TRIO-SSS or the Advising Center as appropriate per student type.

Transfer Resources: southseattle.edu/transfer-resources/resources

Transfer Center & TRIO Student Support Services, RSB 66 & 67
Phone: 206.934.5326
Email: triosss@southseattle.edu

Advising Center, RSB 11
Phone: 206.934.5387
Email: AdvisorSouth@seattlecolleges.edu

International Students: Advisors in the Center for International Education (CIE).

There are four approved reasons for granting a petition for exception - first term student at South, significant medical situation/death of immediate family member, institutional error or military call up. All require proof and the packet a student needs to complete, and details about the petition process are located: southseattle.edu/registration/petitions

A student may also ask, "How do I change something on my student record?"

The Tutoring Center's Study Skills program offers free training in skills students can use in order to learn well and get good grades. Interested students will fill out a request form and make appointments at the Tutoring Center (RSB 12).

Tutoring Center (Study Skills), RSB 12
Hours: Schedule is available in RSB 12
Phone: 206.934.6650
Email: Marianna.Asaturova@seattlecolleges.edu

Refer to the Tutoring Center to get connected to the best resource.

Tutoring Center (Study Skills), RSB 12
Hours: Schedule is available in RSB 12
Phone: 206.934.6650
Email: Marianna.Asaturova@seattlecolleges.edu

Contact eLearning or S.T.A.R.S. (Student Technology Advice & Research Support) staff located in the library and online through the "Chat" feature. Can help with eLearning, Canvas, LinkedIn Learning, Google Suite for Education (GS4E), Panopto, Zoom, Honorlock and Backup Homework Strategies.

ELearning & STARS:
Help Form/Live Chat: southseattle.info/ 
Email: help@southseattle.edu

Introduction to Canvas has modules for troubleshooting, contact eLearning for additional help. 

ELearning:
Help Form/Live Chat: southseattle.info/ 
Email: help@southseattle.edu

If the student is currently in a class and is in need of a proctored test of that class, the Academic Center (UNI 101) handles these requests. 

Academic Center, UNI 101
Phone: 206.934.6600
Web: southseattle.edu/student-resources/exam-proctoring

 

Students should contact Dan Johnson, Student Advocate/Dean of Student Life, at (206) 934-6749 or email dan.johnson@seattlecolleges.edu.

Prof Tech students must be enrolled for one quarter prior to applying for credit for prior learning. Dean’s signature is required as well as payment.

Phone: (206) 934-5387
Email: southproftech@seattlecolleges.edu
Web: southseattle.edu/programs/professional-technical-career-training/credit-prior-learning

Academic Transfer students should follow all of the instructions listed on the Application for Credit for Prior Experiential Learning form.

Email: SEvaluations@seattlecolleges.edu
Web: southseattle.edu/registration/transfer-other-forms-credit-assessment

There is currently no formal service learning experience on campus. The program was once very robust however, due to a lack of funding (FTE to run the model) the program is not currently being used. Some faculty have integrated service learning opportunities independently as part of their course curriculum.

Student Life offers opportunities for service learning through various student clubs and the Phi Theta Kappa Honor Society.

For Academic Transfer programs, students can find help finding an internship through TRIO Student Success Services.

TRIO Student Support Services, RSB 66 & 67
Phone: 206.934.5326
Email: triosss@southseattle.edu

For Prof Tech programs requiring an internship for degree completion, students should go to the WorkSource Career Center and meet with an Embedded Career Specialist.

WorkSource Career Center, RSB 79
Phone: 206.934.5304
Email: worksource@seattlecolleges.edu

BAS students should connect with a faculty member or program coordinator.

 

A multitude of WA State Apprenticeship Programs are offered through South Seattle College at the Georgetown Campus.

Georgetown Apprenticeship & Education Center
Phone: 206.934.6828
Email: David.Bredenbeck@seattlecolleges.edu

 

More information is available through the WA State Apprenticeship program.

Phone: 360-902-5320
Email: apprentice@Lni.wa.gov

Search for a WA State Apprenticeship program: secure.lni.wa.gov/arts-public/#/program-search

The library's online collections can be accessed here

Librarians are available during all open hours to assist with your information and research needs. 

Contact: 

Student Engagement/Campus Activities

Student LifeUnited Student Association, and the Student Activities & Programs Board are responsible for facilitating programs that promote student involvement. All are located in the Jerry Brockey Student Center (JMB 135). 

The Jerry Brockey Student Center is the hub of the South campus for connecting with other students. In addition to open study areas, various activities are coordinated by Student Life. Student Life staff encourages interaction with other students. 

Areas of Interest: 

The Student Leadership component of Student Life provides students with the opportunities to engage in activities that promote leadership development, honors society membership, officer training, service learning and civic engagement. The Program Manager coordinates these activities.

United Student Association (student government): southseattle.edu/student-life/student-leadership/united-student-association

Phi Theta Kappa Honor Society: southseattle.edu/student-life/phi-theta-kappa-honor-society

  • Library
  • MALL (LIB 215 & 216)
  • MAST (RSB 18)
  • WELL (RSB 16)
  • Writing Center (LIB 205)
  • BUS/ACCT Center (OLY 203)
  • Geek Hauz (TEC 129)
  • TRIO Student Success Services (RSB 66 & 67)
  • AANAPISI Center (LIB 220) 
  • AMT Building (2nd floor lounge)
  • University Center (UNI) Lobby 
  • Cascade Hall (CAH) 

The Club Center, located in JMB 142, is the hub of club activities.

In addition to existing clubs, interested students can start their own special interest club by contacting the Club Center Coordinator. 

Visit or contact the Center for Equity, Inclusion, and Diversity, or view all activities on South's campus events calendar. 

See the campus events calendar: southseattle.edu/calendar

Students can also contact the Student Life department in JMB 135 or the Information Desk in the RSB Student Services Lobby.