Automatic Payment Plan (FACTS/NelNet)

Don't have money to pay your tuition all at once? South and its partner the FACTS Management Company can help. Join our online payment plan called Nelnet (FACTS). Start budgeting for your education today. The sooner you start the lower your monthly payments will be.

Having a solid plan for covering the cost of college is an important step toward graduation. South Seattle College is offering the services of NelNet/FACTS Management Company, a leading tuition payment plan provider, to make the process easier for you. Working together, South and FACTS will provide you with strategies for covering the costs of college.


  • Easy online enrollment
  • Monthly payment plan
  • Flexible payment options
  • No interest

Payment Methods

  • Automatic bank payment (ACH)
  • Credit card/debit card

Payments Info

  • All down payments, full payments, and enrollment fees are processed immediately.
  • Scheduled payments are processed on the 5th of each month and will continue until the balance is paid in full.
  • You must have a minimum balance of $100 to budget through the automatic payment plan.

Cost to Participate

  • $17 enrollment fee per quarter (ACH & credit card)
  • No enrollment fee for an immediate full payment (ACH)
  • $30 returned payment fee if a payment is returned
  • NOTE: If you are paying through a Tuition Automatic Payment Plan and fail to make a scheduled payment, you will NOT be dropped for non-payment. However, a hold will be placed on your SSC student account and that hold will remain until your FACTS account is made current (i.e., you have caught up with your scheduled payments). You also remain responsible for keeping track of courses added to your schedule, and for dropping courses you do not want, including wait-listed courses. The hold on your SSC student account means you will not be able to register for future quarters and you will not be able to obtain grades, transcripts, or financial aid.

Simple Steps to Enroll in the Payment Plan

  1. Visit ctcLink and login with your ctcLink ID (EMPLID) and password. If you have not activated your ctcLink ID (EMPLID) or need assistance recovering it, please click here for support
  2. For step-by-step instructions on how to set up your payment plan, visit the ctcLink Resources page, scroll down to the "Navigating ctcLink (Desktop/Browser)" section and select "Enroll in a Nelnet Payment Plan."  

Schedule for the Payment Plan

Summer 2021

Payment Plan available May 17, 2021

Last day to enroll online Required down payment Number of payments Months of payments
May 24 25% 3 June - Aug
June 21 40% 2 July - Aug
July 1 50% 1 August only

Fall 2021

Payment Plan available May 17, 2021

Last day to enroll online Required down payment Number of payments Months of payments
May 24 None 6 June - Nov
June 21 20% 5 July - Nov
July 23 25% 4 Aug - Nov
Aug 23 30% 3 Sept - Nov
Sept 20 40% 2 Oct - Nov
Oct 1 50% 1 November only

Note: All down payments, full payments, and enrollment fees are processed immediately. 

Payment Plan Availability

Availability of the payment plan is determined by South Seattle College's registration calendar. Please be aware the college may elect not to have the payment plan available during specific time and dates during registration.

Nelnet Availability

Availability of Nelnet is determined by South Seattle College's registration calendar. Please be aware the college may elect not to have Nelnet available duringspecific times and dates during registration. South online services are only available between 5 a.m. and 11 p.m. daily.

Please do not assume your balance will automatically be adjusted if financial aid is received or a class is dropped or added. You should review your agreement balance online through My FACTS Account or call the South Seattle College Cashier's Office at 206.934.5388 to confirm the change.

Make sure to keep track of deadlines for the Nelnet Payment Plan: check deadlines.

Additional Information

Tuition and fees are due within 7 business days of your first registration on the first day of the quarter, which ever date comes first. Once the quarter begins tuition is due at the time of registration unless you enroll in the payment plan.

Frequently Asked Questions About FACTS

When and what time will the funds be withdrawn from my bank account?

All down payments, full payments, and enrollment fees are processed immediately! FACTS specifies the date each scheduled payment will occur, but it is your financial institution that determines the time of day the payment is debited. FACTS recommends you check with your financial institution to determine how far in advance funds should be deposited into your account to ensure the automatic payment clears. If a payment date falls on a weekend or banking holiday, the payment will be attempted the following business day.

How will I be notified of my payment information?

Once your agreement is posted to the FACTS system, you will receive a confirmation notification of your payment amount by e-mail or letter. Payments will be processed until the total balance is paid in full. The notification has important information you MUST have to log on to MyFACTS Account.

Can I pay by phone with FACTS?

In accordance with the Terms & Conditions of your FACTS agreement, payments are processed electronically. FACTS does not accept payments by phone.

What is the FACTS Access Code?

To help protect your privacy, FACTS asks the person responsible for the payments to create an access code. If you should call into FACTS inquiring about your FACTS agreement or inquire online through MyFACTS Account, you will be required to verify your FACTS Access Code. If you do not create an access code on your FACTS agreement, one will be randomly assigned to you. Your FACTS Access Code will be identified on your FACTS Confirmation Notification. Please remember to keep a copy of your confirmation notification.

Information on Returned Payments

Should an automatic bank payment or credit card payment be returned, a $30 returned payment fee will be automatically assessed to your account. You will be notified of the returned payment via mail or e-mail.

Contact Information

Call FACTS at 800.609.8056 to make any changes to your address, telephone or bank information. Customer service representatives are available Monday through Thursday, 5:30 a.m. to 5 p.m. (Pacific Time), and Friday, 5:30 a.m. to 3 p.m.

If you have questions regarding your FACTS agreement, please contact facts directly or view your agreement online through your MyFACTS account. To access your MyFACTS account , follow your FACTS confirmation notification.

If you have questions regarding your balance, contact the Cashiers' Office.

If you have question regarding your financial aid, contact the Financial Aid department.