Web Change Requests

Steps for changes/updates that need to be made to our website

  1. All webpage updates and new requests should now be submitted through the IT Help Desk. Simply click “Web” to create a ticket. This system allows the Seattle Colleges Web Team to keep an accurate record of all web requests to easily track all updates and workflow. You’ll receive a confirmation email once your request is logged. If you have questions before submitting a ticket or would like to brainstorm changes to your section of the website, please contact the Communications & Public Information Office
  2. In your request, specify the area that needs attention. Please be very specific by identifying the exact location of the content on the page.
  3. If new content is needed, please provide it with instructions on how and where you would like it to be displayed if you have a preference.

Helpful hints for web updates

Links

If you are going to provide content that includes a particular link, it is better to hyperlink the site to words in your content then to display a long address. For example:

WORD vs .PDF’s

If you have a word document that needs to be posted as a PDF, please save the document as a PDF before it is included in your request.

New Pages

If you need to have a new page created, please include the location of where the new page will live. For example: “I would like a page named Staff Counseling in Student Resources / Counseling.”

Event Calendar Updates

Any items that need to be added to the online events calendar can be done through 25Live