Virtual Assistance

Service Update: ctcLink is Now Live!

The ctcLink Student Homepage is where you can register for classes, view messages, track your academic progress and view your unofficial transcript, among other tasks. Learn more and activate your ctcLink account today.

View a table with a brief overview of what each student system (ctcLink, Starfish, Canvas, MySouth) is used for along with relevant resources and login information.

Did you forget your ctcLink ID?

If you need ctcLink help, contact the IT Helpdesk. If you need general student services support, please visit the department homepage or Virtual Assistance.

Several Students Services offices and departments are here to support you with “live chat” options for students wishing to connect with a staff member.  Below is a list of campus support services and the best way to connect with each virtually.  

When you select a service below during the hours listed, you will be put into a waiting room and a staff member will be with you shortly.  

For services that use Zoom, please note the application is free to download and can be used on a computer, tablet or smart phone. To learn more about Zoom, see our Online Learning & Technology Assistance webpage

In addition to Virtual Assistance, the college has In-Person Services available on select days. You can also visit individual office and department webpages for additional contact options, including email and phone calls.  

Welcome Center

For new students seeking help with the Steps to Enroll, general enrollment questions, and information on programs to study!  

Chat now (livechat)

LiveChat Hours: Tuesdays & Thursdays, 9:30 a.m. – 12 p.m. & 1:30 p.m. – 4 p.m. 
Work Hours: Monday–Thursday, 8 a.m. – 4:30 p.m. & Friday 9 a.m. – 1 p.m.


Chat now (zoom)


  • Help with scheduling appointments & general questions: Mondays and Thursdays, 9 a.m. - 11 a.m. & 12 p.m. - 2 p.m. 
  • Drop-in Advising Hours: Mondays and Thursdays, 12 p.m. - 2 p.m.



Phone: 206/934-4000

Remote Hours: 

  • Monday - Thursday: 8:00 a.m. - 7:30 p.m.
  • Friday: 8:00 a.m. - 4:30 p.m.

Drop-in Hours: 

  • Tuesday - Thursday: 10:00 a.m. - 2:00 p.m.
  • Library Room 203

Get Help!

Georgetown Campus & Apprenticeship Inquiries 

The Georgetown Campus main offices will be operating remotely until further notice pending evolving Washington state executive orders in response to COVID-19. Apprenticeship programs will vary in hybrid, in-person, and online instruction. Please contact the appropriate program for more details on class format and schedule, application, and program info.

Download a flyer with a complete list of our Apprenticeship Training Programs (PDF)

Chat now (livechat)

Hours: Tuesday & Thursday, 9:30 a.m. - 12 p.m. & 1:30 p.m. - 4 p.m.

International Programs (South Campus Office)

Hours: Monday-Friday, 8 - 4:30 p.m. 
Phone: 206-934-5360

In-person Hours: Tuesday and Wednesday, 10 a.m. - 2 p.m.

To contact the International Programs Office at South, please email or call us directly. If you call and we are unable to answer the phone, leave a detailed voicemail message with your name contact information and we will return your call.

Advising Appointments: Advisors are available to you via both phone and Zoom video appointments during our regular office hours. Schedule an appointment with your primary advisor through Starfish, or contact your advisor directly by email (a link to your advisor’s email is below).

Primary Advisor: Svetlana Doyle,

International Admissions


The International Programs Admissions Office is available for international applicants to Seattle Colleges. Please contact Admissions at the email above or visit the International Programs website for Admissions information. 

IT Help Desk 

The IT Help Desk is the first point of contact for students needing assistance with technology. Services include support for classroom and lab technology, email services, WiFi, computer software and support. 

Chat now / Help desk form

Hours: Monday through Friday, 9 a.m. - 7 p.m. 

Tutoring Center 

The Tutoring Center can answer questions regarding tutoring services through Livechat.

Chat now (LiveChat)

Hours: Monday & Wednesday, 11 a.m. - 1 p.m.
Email: & 

WorkSource Career Center 

All WorkSource drop-in office hours will be delivered online through Zoom (video conferencing tool) until further notice. Click to join Zoom and connect with a WorkSource staff member.  

For job search/resume assistance, answers to general job search questions, and resource referrals:  

Hours: Monday 1:30pm to 3pm and Thursday 10am to 11:30am. (Click to open Zoom)


Workforce Education Funding 

The Workforce Education Office can help you enter or reenter the workforce through career training, financial aid assistance, job placement assistance and academic planning.

Chat now (zoom)

  • Meeting ID: 434 484 744
  • Password: 147430

Virtual Drop-In Office Hours: Thursdays, 3 - 4:30 p.m. 

Please note: FERPA requires South Seattle College to verify a student's identity if we are required to access a student's account to provide information. We can then answer questions regarding admissions, registration, and financial aid upon identity verification.