Virtual Assistance
Service Update: ctcLink is Now Live!
The ctcLink Student Homepage is where you can register for classes, view messages, track your academic progress and view your unofficial transcript, among other tasks. Learn more and activate your ctcLink account today.
Did you forget your ctcLink ID?
If you need ctcLink help, contact the IT Helpdesk. If you need general student services support, please visit the department homepage or Virtual Assistance.
Several Students Services offices and departments are here to support you with “live chat” options for students wishing to connect with a staff member. Below is a list of campus support services and the best way to connect with each virtually.
When you select a service below during the hours listed, you will be put into a waiting room and a staff member will be with you shortly.
For services that use Zoom, please note the application is free to download and can be used on a computer, tablet or smart phone. To learn more about Zoom, see our Online Learning & Technology Assistance webpage.
In addition to Virtual Assistance, the college has In-Person Services available on select days. You can also visit individual office and department webpages for additional contact options, including email and phone calls.
Welcome Center
For new students seeking help with the Steps to Enroll, general enrollment questions, and information on programs to study!
LiveChat Hours: Tuesdays & Thursdays, 9:30 a.m. – 12 p.m. & 1:30 p.m. – 4 p.m.
Work Hours: Monday–Thursday, 8 a.m. – 4:30 p.m. & Friday 9 a.m. – 1 p.m.
Email: SouthWelcomeCenter@seattlecolleges.edu
Web: southseattle.edu/welcome-center
Advising
Hours:
- Help with scheduling appointments & general questions: Mondays and Thursdays, 9 a.m. - 11 a.m. & 12 p.m. - 2 p.m.
- Drop-in Advising Hours: Mondays and Thursdays, 12 p.m. - 2 p.m.
Web: southseattle.edu/advising
eLearning
Phone: 206/934-4000
Email: eLearning@seattlecolleges.edu
Remote Hours:
- Monday - Thursday: 8:00 a.m. - 7:30 p.m.
- Friday: 8:00 a.m. - 4:30 p.m.
Drop-in Hours:
- Tuesday - Thursday: 10:00 a.m. - 2:00 p.m.
- Library Room 203
Georgetown Campus & Apprenticeship Inquiries
The Georgetown Campus main offices will be operating remotely until further notice pending evolving Washington state executive orders in response to COVID-19. Apprenticeship programs will vary in hybrid, in-person, and online instruction. Please contact the appropriate program for more details on class format and schedule, application, and program info.
Download a flyer with a complete list of our Apprenticeship Training Programs (PDF)
Hours: Tuesday & Thursday, 9:30 a.m. - 12 p.m. & 1:30 p.m. - 4 p.m.
Web: georgetown.southseattle.edu/
International Programs (South Campus Office)
Hours: Monday-Friday, 8 - 4:30 p.m.
Email: IntlSouth@SeattleColleges.edu
Phone: 206-934-5360
In-person Hours: Tuesday and Wednesday, 10 a.m. - 2 p.m.
To contact the International Programs Office at South, please email or call us directly. If you call and we are unable to answer the phone, leave a detailed voicemail message with your name contact information and we will return your call.
Advising Appointments: Advisors are available to you via both phone and Zoom video appointments during our regular office hours. Schedule an appointment with your primary advisor through Starfish, or contact your advisor directly by email (a link to your advisor’s email is below).
Primary Advisor: Svetlana Doyle, Svetlana.Doyle@seattlecolleges.edu
International Admissions
Email: IntlAdmissions@SeattleColleges.edu
The International Programs Admissions Office is available for international applicants to Seattle Colleges. Please contact Admissions at the email above or visit the International Programs website for Admissions information.
IT Help Desk
The IT Help Desk is the first point of contact for students needing assistance with technology. Services include support for classroom and lab technology, email services, WiFi, computer software and support.
Hours: Monday through Friday, 9 a.m. - 7 p.m.
Email: ITHelp@seattlecolleges.edu
Web: itservices.seattlecolleges.edu/contact-it-help-desk
Tutoring Center
The Tutoring Center can answer questions regarding tutoring services through Livechat.
Hours: Monday & Wednesday, 11 a.m. - 1 p.m.
Email: Marianna.Asaturova@seattlecolleges.edu & Monia.Hamam@seattlecolleges.edu
Web: southseattle.edu/tutoring
WorkSource Career Center
All WorkSource drop-in office hours will be delivered online through Zoom (video conferencing tool) until further notice. Click to join Zoom and connect with a WorkSource staff member.
For job search/resume assistance, answers to general job search questions, and resource referrals:
Hours: Monday 1:30pm to 3pm and Thursday 10am to 11:30am. (Click to open Zoom)
Web: southseattle.edu/worksource
Workforce Education Funding
The Workforce Education Office can help you enter or reenter the workforce through career training, financial aid assistance, job placement assistance and academic planning.
- Meeting ID: 434 484 744
- Password: 147430
Virtual Drop-In Office Hours: Thursdays, 3 - 4:30 p.m.
Email: workforcesouth@seattlecolleges.edu
Web: southseattle.edu/workforce-education
Please note: FERPA requires South Seattle College to verify a student's identity if we are required to access a student's account to provide information. We can then answer questions regarding admissions, registration, and financial aid upon identity verification.